Typically any work at home customer service job that you want to get involved with will require you to have constant access to a computer, headset, and quiet area.
Background noises such as children, music, pets, and so forth is not tolerated. Almost all companies also require you have a DSL/Cable internet connection.
When applying for a work at home call center job, make sure you have a pleasant phone voice. Remember, you will be dealing with all kinds of customers who may be happy, sad, or furious. Feel comfortable in handling all and any situations that arise.
Also, be able to type and carry out a conversation at the same time. Most of the time, you will be typing their issue into a Help Database and then reading a script off a screen.
Below is a list of companies that are known to hire people who work from their homes. However, just because a company is listed below does not mean they are hiring at the moment.
List of Work at Home Customer Service Companies
1-800-Flowers.com – Customer Service Representatives
Must live in one of the following states – Delaware, Montana, New Hampshire, New Mexico, New York, Ohio, Oklahoma, Oregon, or Virginia. Candidates must have a reliable high-speed internet connection, dedicated land line telephone for incoming calls and a typing speed of at least 35 wpm. Prior call center experience preferred. See the website for more information.
AcdDirect.com – Virtual Call Center Agent
Requirements include previous Call Center experience (preferably work at home), high speed internet access, and dedicated phone line. Your work space must be a dedicated office with a door as there is zero tolerance for background noise during calls. Visit the website to learn more.
Advanis – Telephone Research Interviewer
Market Research company looking for Telephone Interviewers. Must have good customer service skills, PC with high speed internet service, and a quiet, private place in your home to do this job. Must have a phone line (landline phone only) in office space and a corded headset with noise cancelling microphone. See website for further information.
ARO INC – Customer Service
Remote employee requirements include high-speed internet via cable or DSL (Satellite not compatible), dedicated work space, and fully update computer system. Training conducted via web. See website for frequently asked questions and online application.
Auralog.com – Customer Service Representative
You will be in charge of supporting AuraLog ‘s customers. This support will be provided through a Text Chat tool. Your responsibilities will include reporting on your activity and transmission of the questions on hold and unsolved technical problems to experts.
Beyond Marketing Online – Customer Service Reps
Customer Service Reps are located across Canada and the United States. Must have excellent customer service and communication skills with at least 5 years experience. Must have Microsoft Word, PowerPoint and Excel installed on your home computer, along with an email program and current anti-virus program.
ChannelBlend.com – Customer Service Representative
Agents usually spend about 2 weeks in the training center before soloing at home. Once we provide them with extensive training by our internal staff, the At-Home agents perform at a level that consistently exceeds our clients’ expectations.
Cloud 10 – Customer Service Representatives
CSR’s must be available to work 20 hours or more per week. Must have high speed internet access, corded traditional phone and hands-free headset, professional and articulate phone voice, and a quiet work environment. See the website for futher information and online application.
Convergys – Remote Agent
Remote Agents receive incoming calls from customers. Must have Cable or DSL Internet access. Other requirements include a quiet place in your home to work, noise-canceling USB headset, and a PC that meets their minimum standards. See the website for more information and to apply online.
Customer Loyalty Concepts – Customer Service Reps
Minimum qualifications include proficiency in moving files, installing software and accessing directories on your PC and Windows XP SP 2 or better. Must be familiar with the Internet, including downloading files, modems and email. Need a telephone with headset or headset with keypad attached to your computer. See the site for further information.
eCallogy – Customer Service – Utah Only
Applicants must have an Internet connection and an extra phone line that will be used to receive calls while connected to the Internet. This means two active telephone lines OR DSL. Must have Windows 98 or higher and Internet Explorer 5.0 or higher. Work area must be free from home noises during shifts.
Live Ops – Home-Based Telephone Reps
Previous sales and teleservices experience is a huge plus although not necessary. Must have high-speed Internet connection – DSL or Cable and a separate phone line. Complete the online application to get started.
TeleTech@Home – Customer Service
TeleTech@Home work involves inbound customer service inquiries. Must have high speed internet (Cable or DSL) as well as an analog land-line telephone and a quiet work area that is free from background noises. See the website for further information.
VIPdesk – Home-based Brand Ambassador – Customer Support
Brand Ambassadors are independent contractors that provide inbound call-taking services to Customers of retail wholesalers via phone. Applicants should have 5+ years of customer service experience and commit to work at least 25 hours per week. Visit the website for more information.
Voice Log, LLC – Customer Service Live Operators
Ongoing openings for Live Operators, Verification Agents, and Quality Assurance Agents. Must have high speed internet access, DSL or cable. See the website for specific requirements for each position and online application.
West At Home Agents – WAH Customer Service Telephone Reps
West at Home Agents handle calls for a variety of products and services. Must have Cable or DSL internet connection and PC compatible computer. Headsets also required. See the website for more details and online application.
Working Solutions – Call Center Work
All projects require a broadband internet connection. A Windows 2000 or Windows XP operating system is also required. Must also have a telephone line, telephone headset, working printer, and a quiet, uninterrupted work environment during all working hours.
XAct TeleSolutions – Customer Service Professionals
Taking calls in a fast paced, customer driven environment working from your home office. Bilingual a plus. Computer and high speed Internet connection required. Complete the online application form.
New Visitors: This FREE Report reveals the the top 7 deadly mistakes most people make when attempting to work from their own home.
